At Outventurist, we strive to ensure your complete satisfaction with your purchase. In the event that you need to return or exchange an item, our returns policy provides you with the necessary guidelines and procedures to follow. Please review the following information carefully.

1. Eligibility for Returns:

1.1 Unworn and Unused Items: To be eligible for a return, the item(s) must be in their original condition, unworn, unused, and free from any signs of damage or alteration. All original tags, labels, and packaging must be intact and included with the returned item(s).

1.2 Timeframe: You must initiate the return process within 30 days from the date of delivery. After this period, we may not be able to accept your return or provide a refund or exchange.

1.3 Non-Returnable Items: Certain items are non-returnable for hygiene or safety reasons. These may include, but are not limited to, intimate apparel, swimwear, and items marked as "Final Sale" or "Non-Returnable" on our website. Please check the product description for any specific return restrictions.

2. Return Process:

2.1 Initiating a Return: To initiate a return, please contact our customer support team through one of the following channels:

• Email: support@outventurist.com
• Phone: [Customer Support Phone Number]
• Live Chat: Available on our website during business hours.

2.2 Return Authorization: Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with your return. Please do not ship the item(s) back without obtaining an RMA number.

2.3 Packaging and Shipping: When returning the item(s), please ensure they are securely packaged to prevent damage during transit. You are responsible for covering the shipping costs associated with the return, unless the return is due to a mistake on our part (e.g., wrong item shipped or defective product).

3. Refunds and Exchanges:

3.1 Refund Options: Upon receiving and inspecting the returned item(s), we will process your refund using the original payment method. Depending on your bank or credit card issuer, it may take several business days for the refund to be reflected in your account.

3.2 Exchanges: If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer support team. Exchanges are subject to product availability. If the requested item is not available, we will process a refund for the returned item(s) instead.

4. Damaged or Defective Items:

4.1 Damaged in Transit: If you receive an item that is damaged during shipping, please contact our customer support team immediately. We may request supporting documentation, such as photographs, to assess the extent of the damage.

4.2 Defective Items: If you believe you have received a defective item, please contact our customer support team within 48 hours of delivery. We may require additional information or evidence to verify the defect.

5. Contact Information:

If you have any questions or concerns regarding our returns policy or need assistance with a return or exchange, please contact our customer support team through the following channels:

• Email: support@outventurist.com
• Phone: [Customer Support Phone Number]
• Live Chat: Available on our website during business hours.

Note: This Returns Policy is subject to change without prior notice. Please refer to the most recent version on our website or contact our customer support team for any updates.