Delivery

At Outventurist, we are committed to providing you with exceptional service and ensuring your orders are delivered to you in a timely and efficient manner. Our delivery terms policy outlines the details of our shipping process and the terms and conditions that apply to all deliveries made by Outventurist.

  1. Order Processing and Dispatch:

1.1 Order Confirmation: Once you place an order with Outventurist, you will receive an order confirmation email containing the details of your purchase. Please review this email carefully and contact our customer support team if you notice any discrepancies.

1.2 Order Processing Time: We strive to process and dispatch all orders within 1-2 business days (excluding weekends and public holidays) from the date of order confirmation. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during such periods.

1.3 Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your delivery.

  1. Shipping Methods and Fees:

2.1 Shipping Availability: Outventurist currently ships to addresses within the United States. We are working towards expanding our shipping capabilities to additional regions, and we appreciate your understanding if we are unable to deliver to your location at the moment.

2.2 Shipping Methods: We offer a range of shipping methods to cater to your specific needs. The available options will be displayed at the checkout page, and you can choose the one that best suits your requirements.

2.3 Shipping Fees: Shipping fees will vary depending on the shipping method selected, the destination address, and the weight and dimensions of the package. The applicable shipping fees will be displayed at the checkout page before you complete your purchase.

  1. Delivery Timeframes:

3.1 Estimated Delivery Time: The estimated delivery time will depend on the shipping method selected and the destination address. While we strive to provide accurate estimates, please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

3.2 Delivery Delays: In the rare event of a significant delay in delivery, we will make every effort to notify you promptly and provide you with updates regarding the status of your order. However, Outventurist shall not be held responsible for any losses or damages resulting from delivery delays.

  1. Delivery Address:

4.1 Accuracy of Address: Please ensure that the shipping address provided during the checkout process is accurate and complete. Outventurist will not be held responsible for any delays or non-delivery resulting from an incorrect or incomplete address.

4.2 Address Changes: If you need to modify the shipping address after placing your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that any changes may result in additional processing time.

  1. Order Delivery and Acceptance:

5.1 Delivery Attempts: Our shipping partners will make reasonable attempts to deliver your order to the provided address. If the delivery is unsuccessful after multiple attempts, the package may be returned to Outventurist. Additional shipping fees may apply for reshipment in such cases.

5.2 Package Inspection: Upon receiving your order, please carefully inspect the package for any signs of damage or tampering. If you notice any issues, please contact our customer support team within 48 hours of delivery.

  1. Returns and Exchanges:

For information regarding our returns and exchanges policy, please refer to our separate Returns and Exchanges Policy document.

  1. Contact Information:

If you have any questions or concerns regarding our delivery terms policy or require assistance with your order, please contact our customer support team through the following channels:

  • Email: support@outventurist.com
  • Phone: [Customer Support Phone Number]
  • Live Chat: Available on our website during business hours.

Note: This Delivery Terms Policy is subject to change without prior notice. Please refer to the most recent version on our website or contact our customer support team for any updates.